Terms and Conditions


1. Generality


1.1 The promotion, the offer and sale of products on the site www.genialgifts.com are governed by these Terms and Conditions of Sale. The products purchased on www.genialgifts.com are sold directly by SilverCrab Nuria Port Morán, sole proprietorship registered in the Register of Companies at the Chamber of Commerce of Rimini no. 319355, with VAT number 03974710406. The registered office of the company is in Italy, in the town of Riccione (Rimini province), in Corso Fratelli Cervi, 47.
1.2 For assistance, please visit the information area, where you will also find information and clarification about orders, shipping, refunds and returning products purchased on www.genialgifts.com In addition, you can always contact Genial Gifts, by telephone at +39 0541412028, e-mail: info@genialgifts.com.
1.3 SilverCrab de Nuria Port Moran is the owner of the logo, trademark and other distinguishing marks, internet domain, services and features found on www.genialgifts.com


2. The purchase agreement


2.1 To conclude and execute the contract for the purchase of products and services on www.genialgifts.com, you must fill in the order form electronically and send it to the seller Genial Gifts, electronically, following the instructions given in this regard.
2.2 When filling out the order form, the buyer may take the General Terms of Sale, information on the characteristics of each product / service ordered and the relevant unit price (including all applicable fees and taxes), of the means of payment that can be used for the purchase and the terms of delivery of the purchased products, shipping and delivery, and the conditions for exercising the right of withdrawal and the manner and timing of any return of products purchased . To protect the buyer before the purchase of products / services by transmitting the order form, you will be asked to read the Terms and Conditions of Sale.
2.3 The contract is concluded and effective when the seller receives Genial Gifts, electronically, the order form, after verifying the correctness of data related to the order. With the transmission of the order form, the purchaser certifies to know and accept unconditionally, in dealings with the Seller, these Terms and Conditions of Sale and the other information contained in www.genialgifts.com, also through links, the ' Privacy Policy and information about the right of withdrawal, and undertakes to comply with them. If the user does not agree with some of the terms in the General Conditions of Sale and other documents mentioned above, please do not submit your order form for the purchase of products / services on www.genialgifts.com.
2.4 The order form will be stored in the database Genial Gifts for the period of time needed to escape, and stored in accordance with law.
2.5 Once the contract of purchase, Genial Gifts send by e-mail, a record of the purchase order, with a summary of the information contained in the order form (the information on the characteristics of the product and the indication Detailed price, terms of payment and delivery costs). Will also hear the instructions to follow the status of your order, to the delivery of products at their destination.


3. Guarantees and indication of prices of products


3.1 The main characteristics of products are shown on www.genialgifts.com within each product page. The images and colors of the products offered for sale on www.genialgifts.com may not exactly correspond to the real effect of the Internet browser or monitor used by the user.
3.2 Prices of products may be subject to change. The user must ensure that the final sale price, which is indicated in the online shop, before you submit the order form. In particular, in case you had previously created a shopping cart, please update it to ensure that the prices have not changed.
3.3 The purchase requests from countries not included among those listed on the web site will not be accepted by the seller Genial Gifts.


4. Payments


4.1 Payment of the product prices and relevant shipping and delivery, the user can choose between the methods indicated in the order form and in the Online Shop Site www.genialgifts.
4.2 In case of payment by credit card, financial information (eg the number of credit card / debit card, the expiration date, etc..) Will be sent by encrypted protocol to IW Bank or other banks that provide related electronic payment services at a distance, without third parties in any way have access. Such information will never be used by Genial Gifts except to complete the procedures to purchase or issuing refunds in the case of returns of products, as a result of exercise of the right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud www.genialgifts.com.
The delivery of products and service delivery will be made only at the date of the accounting currency of payment, which ensures the successful completion of the financial transaction.


5. Discounts and promotions


5.1 Genial Gifts may hold competitions and promotions, discount coupons or offer to users, in different ways, for purchases to be made on www.genialgifts.com, or in the store (physical or online) on partner, properly reported and described.


6. Shipping and delivery of products


6.1 For specific mode of shipping and delivery of products, the user can log in Shipping. The information contained herein form an integral and essential part of these Conditions of Sale and therefore consider themselves fully known and accepted by the purchaser at the time of transmission of the order form.
6.2 Genial Gifts notify you after the purchase, the possible ways and procedures to verify the status of your order, even releasing specific credentials for accessing multimedia systems couriers used, from time to time, for the transport and delivery of products purchased. You can always request information from Genial Gifts by telephone on +39 0541412028, or by email at info@genialgifts.com


7. Customer


7.1 The user may ask for any information on the modalities and procedures for purchase online, or for shipment of the products, the payment, the right of withdrawal, etc.., By contacting Customer Service by e-mail at info @ genialgifts . com, by phone at +39 0541412028, or the special modules on www.genialgifts.com.


8. Right of withdrawal


8.1 The purchaser has the right to terminate its contract with the seller Genial Gifts, without penalty, as provided for by Article 5 of Legislative Decree 185 of May 22, 1999, upon notice within 15 (fifteen) days of receipt of goods by e-mail to the address info@genialgifts.com, or through the form provided on the account of the customer site.
8.2 The right of withdrawal applies only to products intact (no missing or damaged) at the time of return and can not be exercised by those who, by their nature, can not be returned. It is the responsibility of Genial Gifts promptly notify the purchaser how to return, that is, the recipient and his address. Returned products must be sent to the address indicated within 30 (thirty) days from the date of delivery. Returned products must be sent to the address provided for in a single shipment. The shipping costs for returning the goods shall be borne by the purchaser. Verified the above conditions, Genial Gifts endeavor to give adequate notice to the buyer, by e-mail, and to reimburse the amount paid, within 48 (forty eight) hours of receipt of returned goods. The refund will be made only to the person who legitimately paid.
8.3 If they comply with the conditions and terms for exercising the right of withdrawal, as specified in this section, the purchaser shall not be entitled to a refund of the money paid to the seller, but will be entitled, at its own expense, the products in the state in which they were returned to the seller.


9. Privacy


9.1 The customer of Genial Gifts can obtain information on how we treat personal information by going to the Privacy Policy.
9.2 We encourage all customers to Genial Gifts to read the Privacy Policy contain important information about how they handle the personal data of the users and the security systems adopted.
9.3 For further information on Privacy Policy requests can be sent to the email: info@genial.com contact your company by phone number. +39 0541412028.


10. Applicable law and settlement of disputes


10.1 These Conditions of Sale are governed by Italian law. Although not expressly stated in these Terms and Conditions of Sale refers to the laws in force.


11. Edit and update


11.1 These General Ter
ms and Conditions may be changed, even in the light of any regulatory changes. The new General Conditions of Sale shall be effective from the date of publication of www.genialgifts.com